Orbis Ways has established itself as a premier provider of self-guided walking holidays across Europe, offering meticulously planned itineraries that cater to both novice and seasoned walkers. Their commitment to delivering exceptional experiences is evident in the diverse range of routes and the comprehensive support they provide to travellers.
With this in mind, letβs take a deep dive into what Orbis Ways provides.
Diverse Range of Walking Holidays
Orbis Ways specialises in curating walking holidays that showcase Europe’s most scenic landscapes and culturally rich regions. Their offerings include:
- Camino de Santiago Routes: Experience the historic pilgrimage with options like the Camino FrancΓ©s, Camino PortuguΓ©s, and the Coastal Route, each tailored to provide a unique journey. Each one offers picturesque views and a chance for self reflection with every step taken.
- West Highland Way: Traverse the heart of Scotland, exploring its rugged beauty and tranquil lochs.
- Fisherman’s Trail: Discover Portugal’s stunning coastline along the Rota Vicentina, renowned for its unspoilt beaches and charming fishing villages.
Commitment to Customer Satisfaction
Orbis Ways places a strong emphasis on customer satisfaction, as reflected in its 4.5 out of 5 ratings, based on 226 reviews, with 86% of customers awarding them five stars. Clients frequently commend the company for its responsive communication, quality accommodations, and reliable services. One traveller noted, “Excellent trip. Excellent communication with Orbis. Lovely accommodations. Luggage transfer was always done well and the overall trip was excellent.”
Comprehensive Support and Services
In short, Orbis Ways takes care of everything allowing you to enjoy every aspect of your hike. This includes a deep understanding of the importance of seamless travel. As such, Orbis Ways offers:
- Detailed Itineraries: Providing comprehensive information to ensure travellers are well-prepared for each day’s journey.
- Quality Accommodations: Handpicked lodgings that offer comfort and a genuine local experience.
- Luggage Transfers: Efficient baggage transfer services that allow travellers to enjoy their walk unencumbered.
- 24/7 Support: A dedicated team available around the clock to assist with any queries or issues that may arise during the trip.
Positive Client Experiences
Many travellers have shared their positive experiences with Orbis Ways. For instance, a group of five expressed their satisfaction: “Our group of 5 had a really great experience with Orbis Ways. Our contact person was helpful via email and via phone. Great accommodations and each host was helpful and generous with kindness.”
Addressing Concerns
While the majority of feedback is positive, some travellers have reported issues such as accommodation quality and communication challenges. Orbis Ways demonstrates a commitment to addressing these concerns promptly, often responding to negative reviews within two days, showcasing their dedication to continuous improvement and customer care.
Orbis Ways stands out as a reliable and customer-focused provider of self-guided walking holidays in Europe. Their extensive range of meticulously planned routes, commitment to customer satisfaction, and comprehensive support services make them a preferred choice for travellers seeking memorable walking experiences. By continually refining their offerings and addressing client feedback, Orbis Ways ensures that each journey is as enriching and enjoyable as possible.
Check them out if youβre in the market for a fantastic walking holiday experience.